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How to build rapport with clients

Posted by on 2:33 pm in Blog | 0 comments

Building Great Business through Rapport Building The digital wave has taken the world by a storm. Our days start with technology, run with it and essentially end with it too. Thanks to it, newer innovations come up in the market each day enabling the daily consumer, and hence the need to focus more on how to build rapport with clients. It’s a never-ending recursive loop to be true. There’s new demand that comes with the shift in market conditions and environment, and newer products and businesses are created to cater to the evolving needs of consumers. All in all, it’s a good functional world we are mutual partners of, isn’t it? Ever wondered how did businesses come into being in the first place, and how did they learn how to build rapport with clients? What stepping stones did your hairy forefathers laid down hundreds of decades ago to build foundations of the business world? How did the marketplace evolve? The answer is- through barter systems- the basis of which was the exchange of goods and the starting point was inter-personal rapports. Typically the nature of business has not changed much over the years. Businesses still strive to provide for their customer’s needs and demands. However, what has changed in essence over all these years is the fact that businesses now constantly make efforts to increase their consumers, and be better than the competitors. A vast number of businesses are now catering to the same customer group, forging a breeding ground for ever-increasing competition. What do you think makes one business better than the others? What will give your business an edge to stand out in the crowd of competitors offering equally good innovative products, and satisfactory customer service? What helps you mark your territory and erect fences to secure your customer base? Speaking frankly, it’s the rapport you create with your customers. How rapport building will give your business the edge it is lacking? Today’s customers are highly demanding and informed individuals. They do not fall into advertising gimmicks that worked a couple of years ago. They are more invested in knowing about you as a business person and not just in your products. Consumers judge the product, the company, and the people behind it. In such a scenario, rapport definitely helps because people are more likely to listen without skepticism to those with whom they share a good rapport. As a matter of fact, rapport is a connection you make with someone else. It gives a face-lift to your relationship with not just the customers but with your team members as well. Everybody likes to be associated with people and brands which are respectful and which have a relatable disposition. Sometimes rapport comes naturally, and at other times it has to be established with efforts. Nonetheless, both result in worthwhile opportunities for flowering trust in the eyes of people and building loyalty. Thriving businesses look for creating familiarity with customers and why wouldn’t they? This familiarity, after all, makes them the preferred choice during their buyer’s journey. Something as simple as “Have a nice weekend.” goes a long way at creating a bonding rapport. What should you do to improve your rapport building skills? How to build rapport with difficult clients?  How to build rapport with clients to boost...

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How to become a successful Life Coach

Posted by on 7:17 pm in Blog | 0 comments

Want to be a Coach? Let me rephrase that. Do you want to be a coach in demand, and learn how to become a successful Life Coach? Or if you are intrigued by some of the below questions: How to develop a marketing strategy as a coach? How to find more coaching clients? How to do branding as a coach? How to become a successful coach? How to become a personal development coach, and be in demand? How to grow as a Life Coach? If your answer to any of the above questions is a resounding YES – congratulations my friend. You are halfway there because you have the vision to power you and this article will give you practical know-how’s that you can implement. Let’s kick start without any further ado. Every successful company has 3 elements that they excel at: A viable product/service, a successful Sales & Marketing strategy A failproof plan for Operations The rest of the article will take about the basic steps (How to become a successful Life Coach) you may implement to cover the points given above. 1.      Choose your message – You as a Product Know your stuff Are you a certified coach? Have you learned models that you apply or can apply in your sessions? If not, please consider certification in any of the coaching frameworks. For example, NLP is a great coaching framework – intuitive, practical and you can be certified relatively quickly. The NLP way of coaching is designed in such a manner that a person practicing NLP experiences change as a person first, and can extend the benefits to others, as an NLP Coach.  Stick to one Coaching framework, and take time to Master it. Being a jack of all coaching frameworks, and master of none, won’t help in the long run.  Stick to one, and become an expert in that one.  NLP is followed by many successful coaches, in some form or the other.  Tony Robbins uses NLP framework in his coaching, and in the seminars that he conducts.  He has learned from Richard Bandler and John Grinder and many other top NLP Trainers have played a big role in his success in the self-help industry.  Here is the course curriculum for the NLP based Coach Program. Talk what you walk: Choose specialization based on experience and interest Leadership Coaching, Executive Coaching, Life Coaching, Peak Performance Coaching, Wellness coach – the list is long and increasing every day. Coaching as a field is expanding and in due course, the demand is going to increase further. While selecting your domain, do not go by fads. Best coaches in any field are always in demand; but of course, patience is the key. So, look within to choose the right field. What are you passionate about? What aspect of coaching brings out the best in you? If you happen to be good at everything – great! If not – don’t worry. There are people out there who are looking out for unique skillset and experience that you bring to the table. Problem is not in the demand. People are becoming more aware of how the right programming can help them easily improve their lives. Problem is that the ones who want a coach don’t know what to search for and...

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How NLP helps (Coaches) in enhancing listening skills

Posted by on 6:35 am in Blog | Comments Off on How NLP helps (Coaches) in enhancing listening skills

How NLP helps in enhancing listening skills This is the age of pocket computers and smartphones. You rarely have the luxury of time. You try to get maximum work done with and through people, and manage relationships within a small span of time on hand. And listening skills definitely have a gigantic role to play, isn’t it? Not sure? Consider this- What allows you to get a grip on the meaning behind people’s words and body language? What allows you to make sense of and understand what people are saying? What allows you to pop the relevant questions? What allows you to voice the right thing at the right time? What allows you to keep the conversation rolling, without beating around the bush? Bang on, the listening skills! Listening skills are the stone pillars which people seldom leverage because these skills come bundled with the weight of patience, focus, and concentration. However, when positioned correctly, these same stone pillars of listening skills pave pathway of strong relationships, better understandings, error-free tasks, improved results, and success. Imagine a world where people understand exactly what is expected of them; a world of less mistakes, less follow-ups, less problems, less stress, and more productive hours! Though it may feel smooth, it’s not as easy as a five-finger exercise. When practiced properly, it’s not an impossible task either. For years, the guidebook of NLP has been offering awareness on internal workings of the human brain and associated possible lapses to help people become better in different life skills, including enhancing listening skills. You might be wondering how NLP helps in enhancing listening skills? So, here are some of the practical tips for your ready reference to develop and improve the much-required listening skills- To start with, don’t just maintain eye contact, rather keep eyes wide open. Detect traces of emotions like enthusiasm, boredom, irritation etc in facial expressions and body gestures of people, and sense the overall state of their being and doing. Speed up or slow down your mental pace to catch hold of their train of thoughts. Match your physiology, expressions, and gestures with those of theirs. Board onto their train of thoughts to understand what makes them tick. Experience how they perceive their reality. NLP sheds light on the fact that different people experience reality differently. Their perception of reality is based on how they have internally re-presented their experience to their brain using their sensory systems (visual/ auditory/ kinesthetic). Next, throw out of a window the brush of your thoughts and colors of your judgment so as to refrain from painting your version of scenes around what people attempt to illustrate. Be in the moment and in the conversation without being distracted by your feelings, biases, or silent criticisms. Become a companion to them on their journey. Encourage them to speak. Give occasional nods, appropriate facial expressions, and intermittent well-timed “hmmm” or “uh huh to show support and attest attention. Pay attention to what they are saying, how they are saying, and what they are not saying. Do not guess or assume the missing pieces of the puzzle in communication. Stay away from jumping to conclusions. Ask for details, clarify, and confirm your understanding by restating the key information and occasionally paraphrasing the content. Respond using their favored sensory...

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ICF accredited coach training in India

Posted by on 8:35 am in Blog | Comments Off on ICF accredited coach training in India

ICF accredited coach training in India What ICF approved vendors won’t tell you about ICF Accredited coach training in India. When it comes to being a provider for ICF accredited coach training in India, there are many vendors who will focus on what they provide, which is understandable. They will also keep the program prices high, which is evident because ICF has become the defacto credibility provider when it comes to being the provider of Corporate Coach training, or training to become a Leadership Coach, Life Coach, or Executive Coach. ICF approved coaching courses play a vital part in improving the credibility of Coach training available, as ICF ensures that the standard of coach training is up to some standard. Here are some of the things that some of the ICF approved vendors won’t tell you: 1) The truth and guidance about the courses which are available, and which course will suit you as a candidate, as there are entry-level courses, and intermediate level courses as well. You can attend an ICF approved course and start with the ICF ACC level. ICF ACC level is sufficient for you to receive ICF credibility, however, many ICF approved vendors will force you to attend ACTP directly because they want to make sure that they can have you locked for a higher level course, and ensure that they make 2-3 times more money to get you certified. Considering ACTP takes a longer time to complete, and has many requirements – a person attending ACTP is stuck with the ICF approved vendor for a long time. You require a minimum of 120 student contact hours, mentor coaching followed by a performance evaluation process to get the ACTP approval. ACTP programs are also expected to provide 10 hours of mentor coaching. It is good to become a PCC (Professional Certified Coach) at some point in life, but it is not advisable as a starting point. If a person is looking to get ICF credibility as a Coach, it is better to complete ICF ACC (Associate Certified Coach) quickly, practice as an ACC for a while and get your credibility going in the market, with your clients, and then pursue higher levels of coaching in due course. 2) If you are looking to become a Life Coach and work with clients who are individuals, who want to hire you in a personal capacity – you don’t need to become an ICF coach at all. Individuals don’t care about your ICF credentials; they will check your profile, work done, testimonials, word of mouth buzz, Linkedin profile etc – and only then hire you. So if you are not going to work with corporate clients, it is not important to become an ICF Coach to start Coaching. You can start by attending a good coaching course and if said course provides course content approval, without an ICF ACC/ICF PCC, even better, as costs will be less, but you can still leverage the brand of ICF. 3) ICF approved vendors will not tell you that it takes time to get yourself established as a coach. They will likely paint a rosy picture about finishing ICF ACTP and becoming a PCC level coach, and then you are all set. Sounds simple, but it is really not. It takes practice...

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Are you letting your dream drive you?

Posted by on 12:23 pm in Blog | Comments Off on Are you letting your dream drive you?

Are you letting your dream drive you? Have you been wanting to do something different ~ like becoming a Singer, Movie Star, Life Coach, Leadership Coach, or a Wellness Coach, and don’t know where to start? If you really want to do something different like to become a professional traveler, a singer, or to become a professional coach (Certified ICF Coach) ~ then read further? Is there anyone who does not want to succeed? As a child there must have been something that you loved doing; you would have dreamt of doing this differently, something which you felt would give you recognition in society and bring you happiness, something that would bring satisfaction to you etc. You might have been clear on ‘what’ that was, or you might not have had a clear picture ~ but that child was never worried. That child never worried about ‘how’ big his/her dream was or how possible the dream was. The child just dreamed ~ of vacations, of playing with friends, becoming a Life Coach, growing up to be an astronaut… At what point did these dreams become adulterated with the reality of adulthood? Pause, and notice how you are feeling now with respect to some of those dreams? Reflect, when you gave up on them? Did you ever want to start working towards them? What is your dream now? What is it that you want? How big is your dream? Is your dream giving you sleepless nights? Do you even have a dream? At this point, your internal dialogue might tell you – “I have many commitments. I cannot waste time in wishful thinking. Of course, I can’t become an astronaut now (or a doctor or an entrepreneur or a singer!) I have responsibilities!” The question here is – did you ever try?  If the desire would have been so strong you would have been on a path to self-discovery and self-fulfillment. Nobody was born to spend their entire life in a cabin; sitting and typing on laptops, preparing presentations, and wondering when a good vacation would come by. While some are waiting for vacations… some create vacations, and for some – their life itself is a vacation. Which one are you at the moment? You might not become a world-famous singer, but you can become the Rockstar of your apartment complex, city, state or country. You might not become an astronaut, but you might run camps for children that teach them the mysteries an astronaut tries to unveil. You might even earn some money doing this, and enjoy the process of doing it! But the effect this will have on your life is much beyond money or satisfaction ~ you will find yourself smiling more, enjoying your life more and being more at peace with yourself. No-one succeeded only by dreaming – but anyone who succeeded had a dream. Just hold that thought and let it sink into you. Anyone who succeeded had a dream. Without a dream, you cannot go forward – for what will motivate you?! Motivation is of 2 types – some people are motivated by a future prospect and others are motivated by the thought of escaping the unpleasant situation they are in. Neither is good or bad – both are just mental patterns that your...

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Managing Bosses The NLP Way

Posted by on 5:24 am in Uncategorized | Comments Off on Managing Bosses The NLP Way

Managing bosses the NLP way If life were a movie, chances are that around one-fourth of the entire movie would involve office scenes in the case of a working professional. The quality of life in those scenes would largely depend upon the discretion of the director, the boss. Remarkably, the art of boss management is indispensable, and if you are looking for an answer How to manage your boss read further To your aid, internet is full of articles categorising bosses on the basis of work style and culture they weave around themselves. These articles seem to be the magic wand, almost ready to spread the pixie dust, hanging mid air, uncertain where to focus! Unless you figure out the blind spots, even pixie dust is useless. Unless you make an effort to know what you don’t know, you will never know what you don’t know and then you will not be able to work the situation out because you just don’t know what you don’t know. Sounds easy? May be not! Assuming you have a troubled relationship with your boss, you could think that your boss is a bad mix who does not appreciate or recognise you. Instead of validating this to be true, ask yourself in all honesty- Has there ever been a time when your boss heard you, trusted you, supported you, depended on you? What specifically makes you think that something is amiss? What will set things right? • Is there anyone who does not find your boss that difficult to deal with? You can model their strategy to manage the boss, and they can be of great help in getting some answers going for – How to manage your boss • What could you possibly change in yourself to help the relationship? • What is the first step? Be realistic with yourself. In case you conclude to work on your relationship further, replay the office scenes in slow motion inside your head and go over them like a curious child trying to make sense without judgments. Explore what is important to these characters, and how and why do they care deeply for something. Pay attention to what is being said, and how much of it is being grasped by these characters in different scenarios like planning meetings, feedback sessions, motivating discussions, etc. Notice when and why the intended message is not received or interpreted correctly. NLP has established that you tend to develop dependence on some senses over the others for representing your version of an experience to yourself. These preferred senses keep on filtering everything you notice whilst focusing only on the information which your brain thinks is important in shaping your understanding of what’s happening around you. Thence, the way your brain filtered the information as well as your version of the experiences altogether shape your thoughts, attitude, opinions, feelings, beliefs, values and understanding about the whole situation. When you interact with people, your brain consults the council of your relatable experiences, values, and opinions for making sense of other people’s actions and reactions. Further, your brain borrows missing details from your previous experiences to facilitate this comparison. Thus, you draw conclusions about other people, issues and circumstances on the basis of your version of reality which may not be necessarily correct....

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Words have Power – Choose your words carefully

Posted by on 2:47 am in Blog | Comments Off on Words have Power – Choose your words carefully

How self-awareness with respect to your choice of words can create a shift in your Mental State Words have Power, and how you speak makes a difference, so choose your words carefully. It makes a difference in your mental state, your attitude towards living life, and how you experience things on a daily basis. As a die-hard fan of NLP, and Linguistics being the core of NLP I have been making progress with my coaching clients, in my training, how I speak with myself and others, by applying the Linguistics patterns, and understanding of these patterns on a regular basis.  The real test is when you have to apply it on yourself when you are not aware. At times when you are not aware you might fail to apply it on yourself. A few years back, I was talking to a friend and was talking about my schedule, which generally was very busy.  I was stressed out with too many back to back training and coaching assignments.  I told my friend that I have to go to Dubai next week, and then I have to go to Malaysia next month.   I also have to meet my prospective clients in New Delhi, this week. My friend looked at me with sympathy.  At that point, I got distracted by the sound of an ambulance siren, and when I looked back at my friend, he said, ‘Damn this noise,  it is so irritating, takes away my mental peace’. Suddenly, I became aware of my mental peace, and my choice of words.  I did not have to go to Dubai, nobody was forcing me to go.   I became aware of the pressure  I was putting on myself while speaking that way.   I became aware of how fortunate I was that I could go to Dubai, and if I was more aware of my choice of words (more so when I am stressed), it would make a huge difference. These are NLP Meta Model patterns (Model Operators): I have to go to the training I have to meet my prospective clients I should be studying I ought to go to the music class daily I need to go to college tomorrow These sentences (With Model operators – With words like – Should, have to, need to, ought to etc) exhibit a force, when you say that to yourself.  If you raise your self-awareness and become more aware of your language pattern, and tell yourself,  ‘I will go to the training’, ‘I will be studying’, ‘I will go to the music class’, ‘I will go to college’, or you can add a bit of extra to your language pattern by saying, ‘I am fortunate, I get to go to college’, ‘I am privileged, I get to study, as there are many others who want to, but can’t’, ‘I am blessed, I get to go to music class daily’, ‘I am fortunate, that I get to meet my prospective clients. I have prospective clients in abundance’ it would be definitely better. If you are leveraging your self-awareness, and choose your words carefully, especially when you speak you can change how you feel. How do you become more aware of your language pattern? Slow down your pace of verbalizing things, at times mouth operates using its own mind...

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Another Certified NLP Practitioner in India

Posted by on 4:56 pm in Blog | Comments Off on Another Certified NLP Practitioner in India

Another Certified NLP Practitioner in India You might be contemplating attending a certified NLP practitioner course in India, and you might have a reason to do it.   If you don’t have a reason and is just exploring it because it is the latest buzzword in the market, then that is not a right way to start on a certified NLP practitioner course in India, because you might just become another certified NLP practitioner in India. Becoming yet another certified NLP Practitioner in India is not a bad thing, as you will have a certification (depends where you are getting it from, some are offering it for Rs 800/- as well – video-based course), and if that is the only motto you have got, then it is perfectly all right. Having said that, attending a good certified NLP practitioner course in India, for the sake of having a certificate with no benefits or intention behind to learn NLP is like having a Ferrari car sitting in a garage with no key to drive it, and no intention of driving it. If you intend to learn NLP from a perspective of doing something with it, starting from self where you want to learn it as a Self-development course to get better at what you are currently doing, with different aspects in your life, and to take it to the next level, then learning NLP can be a life-changing experience. If your NLP trainer is spoon feeding you NLP, in the form of NLP techniques/patterns then stay away from those NLP courses, as they are meant to create NLP Techniques Practitioners, not NLP Practitioners. NLP Trainer uses NLP to train, they create an environment of learning using humour, making it adaptive (application based), rather than theory based.  NLP is a highly experiential program where everything you need to know about NLP or becoming a Certified NLP Practitioner happens during the program itself. Some questions to help you get clarity : So what’s your intention of becoming a certified NLP Practitioner in India? Have you done your research in terms of what you want to achieve out of an NLP Practitioner course? What is the intention behind the intention of becoming a certified NLP Practitioner? Are you doing it purely for the certificate, or do you have the desire to learn it from a space where you can be the next brand ambassador of NLP? Assuming you have already become a Certified NLP Practitioner, what do you see yourself doing? How have you integrated NLP in your life, assuming again that you are an NLP Practitioner already? Anything else? Do you see yourself using NLP for self, or with others?   Different Levels of NLP Program: Diploma in NLP is a two to three days variation of an NLP program and mostly happens in India as a taster program.  The actual program is the NLP Practitioner level, where some decent NLP can be covered.  If someone wants to go deeper into NLP, they take up NLP Master Practitioner level (after NLP Practitioner level), where they go deeper into the patterns, and modeling techniques of NLP, and applications of NLP in various areas.  NLP Trainer level is for someone who wants to learn NLP, Master it, and then teach it.  NLP Master Trainer level is...

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NLP Considerations and misconceptions

Posted by on 4:44 pm in Blog | Comments Off on NLP Considerations and misconceptions

Things to be aware when selecting NLP training in Goa or in general NLP training in Goa has thrived not because of the demand in the local Goa market, but because of the fact that many participants from other parts of India or outside of India want to attend this program in a serene place like Goa. If you think about NLP training in Goa it brings up images like Blue Ocean, cool breeze, great food, great music, and balmy weather. If you are a newbie at NLP, make sure that this is not the only criteria for you to consider while attending an NLP training in Goa, or for attending an NLP program in general.  Best NLP programs focus on the needs of the participants, rather than trick participants in attending them. You are bound to make mistakes because of the nature of the manipulative NLP marketplace, and promoting NLP training in Goa by untrained Trainers seems to be the new entrant in the market, as this helps in some way to hide the other details with respect to their fraudulent credentials.  There are people ready to sell you anything and everything in the name of NLP:  NLP & Yoga, NLP and Psychotherapy, NLP and Psychology, NLP and Positive Psychology, NLP loaded with X, and NLP loaded with Y – Classic NLP and Pure form of NLP has nothing to do with Psychology, Psychotherapy, or Yoga or any other field. NLP was a revolutionary development in Personal Change area, which started 45 years back, and it is not Psychology.  Most of the beginners contemplating to do an NLP program do not understand the difference clearly and can fall prey to NLP Trainers who get marketing consultants to put up a rosy picture around the subject, and around them on their websites, or in advertisements.  NLP is not meant to solve all your life problems or make them disappear.  A person has to work towards them, and only if a person is willing to change, and make an effort to change then only it can happen.  Here are some top mistakes that participants generally make while selecting an NLP program, or things a person needs to be aware of while selecting an NLP program: The Name: For someone who is looking to understand Neuro-Linguistic Programming (NLP), which itself can be quite tongue-twisting for many individuals, can get frustrated if they are looking to understand it logically or cognitively, or by paying too much attention to the name. NLP is a subjective experience and has to experienced personally. There are many who try to learn NLP from books directly, which can lead to frustration as reading an NLP book is different from experiencing an NLP program with an NLP Trainer in a classroom-based setting.  So be patient and attend a classroom-based NLP training program, rather than paying too much attention to the name, and what is means. NLP is only for people with high IQ: Another misconception with NLP that is very common is that it is difficult to understand, and is only for those who have high IQ.  Well, NLP is easier to understand ifsomeone who does not use too much of prior knowledge or logical thinking while learning.  On the contrary NLP is easier to learn if you...

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ICF Coach Programs in India

Posted by on 4:04 am in Uncategorized | Comments Off on ICF Coach Programs in India

Here are some answers to FAQs around ICF Coach programs in India, based on what prospective participants have been asking: How to decide which program to attend when a person is searching for ICF Coach programs in India? Any coaching program which is a classroom-based one is better than online courses.  Classroom-based courses allow you to spend more time with Mentor Coaches and directly learn from their experience.  You can ask questions, and get personalized attention with respect to your queries during the course. The learning goes beyond coaching skills, once you build rapport with the Mentor Coach, you can ask other questions also: How to build a Coaching Brand? How to get coaching clients? How to build a coaching business from the ground up? Second, go with a coach who has been doing both: coaching + delivering training programs.  Both require different skills. Someone who has been delivering training programs and is not coaching, won’t have the same amount of grip on the subject as the one who is doing both.  So make sure that your coach trainer is also a coach. One to one coaching is more like sharpening your coaching saw. Each client is unique and provides a different learning experience for the coach as well. Third, make sure that the program is based on Behaviour based framework.  Well, honestly there are many coaching models, and NLP based one is the most impactful as it provides a person with skills with respect to the application of Behavior Change tools/frameworks. No other coaching model comes close to NLP when it comes to Coaching tools and frameworks. What is the procedure to become a certified ICF Coach in India? Well, the procedure is the same globally.  You complete your ICF ACSTH hours (60 hours) training first (Basically complete the classroom-based course), book reading assignments if any, then you complete your 100 hours of the log, get mentor coaching of 10 hours with an ICF Mentor Coach.  Post this you will be able to file an application with ICF. Is it worth doing an ICF Coach program in India? Coaching is an unregulated industry, and ICF along with few others accreditation bodies provides some amount of assurance to prospective clients: that coach who is claiming to have some skills actually knows to coach, or has gone through proper coach training, and has coached people, and has been mentored by a mentor coach.  This builds trust for the coach, who is going to approach corporates and individuals who are looking for coaches with skills.  ICF provides a brand boost to the coach, and for corporates way to screen and filter coaches, considering these days everyone and anyone can call themselves a coach, as coach certificates are available online for USD 10 as well. What is the difference between ICF Coach, NLP Coach, Executive Coach, Leadership Coach, Life Coach as that is important to decide while searching for ICF Coach programs in India? The above terms are coaching niche areas in which a coach has decided to operate. Leadership Coach works with leaders in an organization, and so does Executive Coach.  Life Coaches generally work with one to one client, and not large organizations.  NLP Coach is someone who has NLP skills to coach.  ICF Coach, any coach who has been...

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